In conjunction with property damage or economical loss as a result of crime, victims are also
susceptible in experiencing short or long term physical or emotional effects, we are here to help
with our confidential, 24 hour service.

Crime & Tragedy can include:






Protect your safety, know your rights.



Crime victimization is a frightening and unsettling experience, with Victim Services by your side we get you on the right path in receiving a large number of services and resources designed to help victims obtain justice and healing. Our trained staff and volunteers will treat you with courtesy, compassion, dignity and respect while offering our services 24 hours a day, 7 days a week.

Crisis Intervention

In a crisis victimization case our unit provides early practical support and crisis intervention both on-scene and over the phone to help establish your physical and emotional safety while referring you to community and government services to match your needs.

Crisis intervention cases can include but not limited to:

  • Criminal Harassment
  • Domestic Violence
  • Elder Abuse
  • Fire
  • Hate Crimes
  • Homicide
  • Human Trafficking
  • Industrial Accidents
  • Motor Vehicle Accidents
  • Robbery and Property Crimes
  • Sexual Assault
  • Suicide

Victim Services Programs & Documentation

The Victim Services Unit assists and provides victims with documentation and information for court and finances.

Victim Services Court Support Program

The Victim Court Support Program works closely with Crown counsel, justice personnel, and other victim service providers to ensure victims, witnesses and their families are provided with the information and support they need to obtain justice.

Here is what the program includes:

  • Case worker to accompany victim & witnesses to court and crown counsel interviews
  • Connect victims & witnesses with programs and resources at the courthouse
  • Support for victims, witnesses and their families with updates, emotional assistance and information of their case
  • General information about the criminal justice system


Have questions? Find a list of frequently asked questions by others and don’t hesitate to contact us immediately with any other questions or concerns you might have.
Is there a cost for your service?
No There is no cost to victims or witnesses for any of our services or programs
What help is available to me as a victim of crime?
Victim Support Services provides a 24 hour crisis hotline, advocacy services, courtroom support, medical advocacy, information, and referrals.
Do you offer counselling services?
We do not offer counselling services, however, our Volunteer Advocates help grieving survivors of sudden fatalities cope until family & friends can offer support as well as offer professional counselling referrals to our clients.
I have not reported the crime to the police, can you still help me?
Yes we can, there is no requirement that you must report to police to obtain our services.
How to hide your browser history from this website.
After you have left this site follow these steps.

Google Chrome:
– In the top-right corner of Google Chrome, click the three lines / Chrome Menu .
– Click on More Tools
– Click on Clear Browsing Data
– Chose the length of time you want to clear (past hour, day, week, month, year)
– Check off Browsing history, Download history, Cookies and other site and plugin – data, Cached images and files, Autofill form data, Hosted App data
– Click on the Clear browsing data button

Internet Explorer:
– Click on “Tools” in the top menu or press ALT-T
– Select “Internet Options” Select the “General” tab
– In the middle section, titled “Temporary Internet Files”, click “Delete Files” and check the box titled “Delete all offline content”
– In the middle section, titled “Temporary Internet Files”, click “Delete Cookie” and then “OK”
– In the bottom section, titled “History,” click “Clear History” and then click “Yes”

Safari on Mac:
– Click on Safari in the menu
– Click on Clear History…
– Choose length of time you’d like to delete it for
– Click on the Clear History button

Cold Lake Victim Services


Without our dedicated sponsors and volunteers we would not be able to provide hope for those going through a tragic time.




If you are in danger

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